Online Communication Skills Assessment Tool | Communication Assessment Test

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Best-in-class AI-Based Online Communication Testing Tools to Holistically Evaluate Communication Skills

Communication Test That Helps You Assess All Aspects of Communication Skills: Speaking, Listening, Reading and Writing

Speaking Skills

Evaluate a candidate’s ability to speak clearly, correctly and coherently

Listening Skills

Evaluate a candidate’s ability to listen attentively and clearly understand what others communicate

Reading Skills

Evaluate the ability to read, process, retain and synthesize vast tracts of written information

Writing Skills

Evaluate the ability to write fluently and clearly, to express ideas and thoughts effectively

Hire and Upskill Candidates To Match The Required Communication Skills Levels, With Mercer | Mettl Communication Assessment Tests

Assessing communication skills is critical for customer-facing roles such as sales and customer support, among many others. Industries such as BPO, financial services, education services, international trade, etc., equally require excellent workplace communication skills. Our language proficiency test can help you assess communication skills of candidates.

Campus Hiring

Assess thousands of candidates concurrently and filter out candidates at scale based on their communication skills.

Lateral Hiring

Move away from subjective opinions toward objective evaluations. Hire people with excellent communication skills for customer-facing and other such critical roles.

Upskilling

Test your workforce’s communication skills to upskill and develop them based on targeted plans.

BPO Readiness

Hire and upskill your BPO workforce to exceed industry standards.

Our Suite of AI-powered Tools Provide Industry-leading Accuracy In Communication Skills Assessment

SpeechX

Mercer | Mettl’s intelligent voice assessment tool evaluates candidates on the nuances of speech
It is powered by Carnegie’s patented & accurate Speech Recognition and Evaluation Technology
It tests candidate's speaking and listening skills - Pronunciation, Fluency, Grammar and Listening Comprehension
The evaluation methodology incorporates CEFR guidelines and checks for critical non-trainable errors

Reading Comprehension Assessments

Designed by subject matter experts to evaluate the ability to comprehend written text quickly and accurately
Comprehensions are based on numerous topics concerning business and finance, economics, science, human interest, etc.
Questions are designed in a format similar to GMAT and CAT
The comprehension passages are of varying lengths and complexities

Writing Skills Simulator

Evaluate candidate's ability to write essays and precis
An auto-evaluated tool to check for coherence, grammar, spelling and vocabulary
Indicates the readability of the candidate’s written text
Assess the candidate's ability to express their thoughts and ideas on various topics, such as business and technology

Listening Comprehension Assessments

Evaluate the ability to listen to audio files, comprehend the messages and answer questions based on them
Assess the candidates’ ability to understand audios in the US accent and decipher information/facts correctly

Verbal Ability Assessments

Evaluate the command over the English language by checking for grammar, vocabulary and comprehension
Test the ability to communicate effectively by formulating grammatically correct sentences
Test the ability to use an appropriate set of words that depend on the context, tone and seriousness of the message

Our Communication Assessment Tools Also Assess Soft Skills, Behavioral Traits and Non-Verbal Traits Critical For Effective Communication

Non-verbal aspects of effective communication:

Assertiveness

Influence and Persuasion

Active Listening and Empathy

Mentoring Others

Our Real-time Reports Provide Instant Actionable Insights Into Communication Skills Levels

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Selected by Gartner as a Leader in Remote Proctored Examinations

Mercer | Mettl recognized as a Global Leader in Assessment Technology by G2

Software Suggest Rated Us Outstanding On Our Remote Proctoring and Online Exam Tools

We have solved Hiring and L&D Requirements for Major Organizations at Scale using our English Proficiency Tests

HIRING

Assessing Communication Skills for a Global IT & BPO Major During the Recruitment Process

Mercer | Mettl's communication skills assessments including our AI-powered tool, SpeechX, enabled a leading global IT services company to transform its recruitment process at scale, conducting over 22,000 assessments.

L&D

Enabling Data-backed Communication Skills Development for a Global IT Major

Mercer | Mettl's communication skills assessments, including our AI-powered tool, SpeechX, enabled a leading global IT services company to assess and benchmark the communication skills of its workforce at scale, using over 15,000 assessments.