Corporate communication assessment to hire the most competent candidates
Corporate communication assessment is a holistic evaluation of a candidate's communication skills. It includes various language comprehension exercises and tests to assess language proficiency in listening, comprehending text and writing.
Ready to Use
Aptitude
60 Minutes
72 Questions
Customer Support Executive, Sales Executives/ Associates, Telecaller Executives
English Global, English India
Inside This Assessment
Our communication assessment helps employers assess applicants on pronunciation, fluency, grammar, listening comprehension and writing skills. This pre-employment communication skills test enables hiring managers and recruiters to gauge candidates listening, writing, and speaking skills accurately and objectively.
It is vital for professionals engaged in these fields to have sufficient communication skills that enable them to understand and accumulate information, prepare business reports/emails/proposals and interact with multiple stakeholders.
Mercer-Mettl’s English communication test evaluates three key language components: Spoken English, Written English, and Active Listening – to thoroughly check an individual's business communication skills. Our communication assessment can help assess candidates' English proficiency for roles, including customer support executive, sales executives/ associates, telecaller executives, etc.
Mercer-Mettl's Corporate Communication Skills Test brings together two effective tools to evaluate a candidate's overall communication. The spoken tool uses Proprietary Speech Analytics and Carnegie Speech’s patented Speech Recognition Engine and Pinpointing Technology to evaluate candidates' listening, comprehension, fluency, and grammar skills. The overall speaking score is given as a CEFR level in the report.
The writing tool is an AI simulator auto-evaluates a candidate on writing skills and the overall score is a weighted average of 4 major parameters, namely, Coherence, Grammar, Spelling and Vocabulary. It also gives an indication on the Readability of the text written by the candidates. The overall score is given a percentage score in the report.
Use this online communication test for:
Recruiters and organizations can use this test for hiring candidates for job roles that involve front-end and back-end interactions with clients and customers. The English communication skills test is most appropriate for sales job roles, customer support roles, telecallers, content executives and managers in marketing roles etc. The test is suitable for candidates at entry level positions.
Key profiles the English communication assessment test is useful for:
- Customer Support Executive
- Sales Executives/ Associates
- Telecaller Executives
Communication Skills Competency Framework
Get a detailed look inside the test
Competency Under Scanner
Speaking Skills
Mercer | Mettl's corporate communication assessment is a tool to assess candidates' ability to express thoughts and ideas comfortably and smoothly in the English language.
Customize This Test
Flexible customization options to suit your needs
Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.
Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.
Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.
Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.
The Mercer | Mettl Advantage
Frequently Asked Questions (FAQs)
1. Can we benchmark applicants based on our internal sample set?
We have done so in the past on a client-to-client basis. Please write to us for such a request and we would be glad to work out a solution for you.
2. What is a communication assessment?
An online communication assessment is intended to evaluate the candidate's language proficiency and assess their ability to use communication and language skills in professional and social contexts.
3. What are the different types of communication skills?
Communication skills can be categorized into two different types: written communication and verbal communication.
4. Why are communication skills important?
Communication is an essential part of every organization; it is at the center of everything you do in the workplace. Therefore, writing, listening, and speaking skills are imperative for completing tasks and meeting goals. As you progress in your current career, you will find plenty of reasons that make communication skills necessary, for example:
To secure an in-person interview
To ace the interview and secure the job
To perform professional tasks well
To build a highly-successful career
