Spoken English Assessment to assess the spoken language competence of candidates
The Spoken English Proficiency Test is an in-depth evaluation of English-speaking skills using an Artificial Intelligence (AI)-powered English Proficiency Assessment Tool - Speech X. The test helps employers hire candidates with excellent listening, comprehension, fluency, and grammar skills.
Ready to Use
Aptitude
0-1 years
Moderate
Customer Support Executive, Sales Executives/ Associates, Telecaller Executives
English India, English Global
Inside this Spoken English Proficiency Test
Fluent English-speaking skills have assumed profound importance in increasingly interconnected global marketplaces. According to Statista, approximately 1.5 billion people across the globe either speak English as a second language or are native speakers in 2022. For businesses, this data indicates the need for recruiting and developing candidates who can express themselves effortlessly and spontaneously to increase work productivity and improve workplace collaboration. Often, standardized assessments are insufficient in setting viable benchmarks and fulfilling the organizational needs of conducting competency-based language assessments at scale.
Speech X is an automated spoken English assessment tool that objectively evaluates test takers on the nuances of communication skills. This AI-powered communication assessment tool helps to assess a candidate's language proficiency in terms of grammar, listening comprehension skills, pronunciation, way of speech, and trainability. In this test, candidates are provided with a specific set of questions. Based on their responses, a grading engine at the backend automatically evaluates candidates. It assigns them English proficiency scores based on the Common European Framework of Reference for Languages (CEFR) standard, an international standard for understanding language ability.
One of the most salient features is uncovering the candidate's skill gaps and classifying them as either trainable or untrainable. For example, a person who makes specific mistakes related to vowel and consonant pronunciations repeatedly because they are hard-wired into his brain falls under the untrainable category. But then, there are some areas that people can work on; these are known as trainable areas. By clearly delineating between trainable and untrainable areas, organizations can make well-informed decisions on training exercises.
Although the tool conforms to CEFR standards, it also considers local accents and regional nuances. This is critical when it comes to Spoken English Assessment. The best part is that the candidates can take these assessments remotely, and the tool can integrate with AI-enabled video and audio proctoring to keep all kinds of cheating instances at bay. Most importantly, the BPO industry can harness the tool's power to administer mass assessments for candidates interested in consumer-facing roles.
The test helps to screen candidates for the following roles:
- Customer support executive
- Sales executives/associates
- Telecaller executives
Overview
Communication is an essential competency in today’s corporate world. The better your communication skills are, the better a person understands you. Communication is a two-way process and therefore requires complete understanding among the communicators. Depending on the profession, good communication skills are paramount if somebody works in a team or interacts with customers or other people.
Exceptional communication skills are now an essential professional requirement and vital to converting a person's performance into success. For this reason, organizations place a premium on hiring candidates with excellent English communication skills.
SpeechX is a Spoken English Assessment that accurately evaluates the language skills of applicants who speak languages other than English. The tool uses Proprietary Speech Analytics and Carnegie Speech’s patented speech recognition engine and pinpointing technology to evaluate candidates' listening, comprehension, fluency, and grammar skills.
Besides being used as a crucial evaluation tool, the Spoken English Test can also assess spoken language competence at the phoneme level against the pronunciation, grammar, fluency, and lexical stress that native speakers have. Also, the tool helps identify critical errors in sentence correction, comprehension, and impromptu speech. It is entirely machine-administered and auto-graded to evaluate non-native speakers.
Like a Voice and Accent (VNA) trainer who identifies trainable and non-trainable errors, SpeechX flags whether the gaps identified in the assessment of candidates are trainable. While examining pronunciation, this Speaking Skills Test also evaluates several non-trainable mistakes by assessing fluency across these dimensions: prosody, speaking rate, pausing, intonation, etc.
Use this test for:
While the Spoken English Assessment can be used as an excellent filtration tool, it can also be used as an essential input into critical HR decisions, such as:
- Recruitment - Hire the best talent from the pool of potential candidates.
- Learning and development - Understand the current proficiency level of employees; train and develop employees effectively.
SKILL LIBRARY
Spoken English Assessment Competency Framework
Get a detailed look inside the test
Spoken English Assessment Test Competencies Under Scanner
Spoken English skills
Competencies:
It implies the ability to express thoughts and ideas comfortably and smoothly in English.
It means listening attentively, receiving, and effectively understanding what others say in a communication process.
It refers to the ability to read, process, retain and synthesize a large amount of data in a workplace.
Customize This Spoken English Proficiency Test
Flexible customization options to suit your needs
Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.
Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.
Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.
Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.
The Mercer | Mettl Speaking Skills Test Advantage
- Industry Leading 24/7 Support
- State of the art examination platform
- Inbuilt Cutting Edge AI-Driven Proctoring
- Simulators designed by developers
- Tests Tailored to Your business needs
- Support for 20+ Languages in 80+ Countries Globally
Frequently Asked Questions (FAQs)
1. What is the English language test?
The English Fluency Assessment Test gauges a candidate's ability to use language with the highest accuracy level. The language test focuses on speaking, listening, reading, and writing skills depending on the assessment objectives, whether for studies, work, or migration.
2. What are the different types of speaking skills?
Listed below are some essential skills:
Non-verbal language: Non-verbal body gestures, such as posture, stance, eye contact, etc., are just as important as verbal skills. When it comes to public speaking, non-verbal skills always come in handy.
Pauses: Pauses are a must-have element for speaking; the reason is that listeners may consider it a protracted, uninteresting presentation if there are no proper pauses in between.
Emphasis: Effective speakers, whether in non-formal or formal situations, also focus on specific points they want to present.
Intonation and stress: These two skills are essential for effective speaking. Stress is used to emphasize crucial syllables of specific words, and intonation is the rise and fall of pitch that speakers use to convey additional meaning through communication.
3. How do you communicate professionally?
Business communication is essential for organizational success, regardless of industry. Yet many among us need help communicating with clients and co-workers. Listed below are some points that prolific communicators managed to master:
- Active listening
- Positive body language
- Choosing a communication channel wisely
- Tone quality
- Seriousness of communication
- Grammar skills
4. What are the different types of speech?
Speeches can be classified into various types as listed below:
- Informative speech
- Entertaining speech
- Persuasive speech
- Demonstrative speech
- Impromptu speech
- Motivational speech
- Debate speech
- Oratorical speech
- Special occasion speech
- Forensic speech
5. How can you make communication more meaningful?
Developing exceptional communication skills is needed to succeed in many aspects of life. People with strong communication skills share better interpersonal relationships with their peers and family. There are some core areas of communication skills that, if improved, can make communication more effective and meaningful:
- Practice active listening
- Study and analyze non-verbal communication
- Integrate emotional intelligence with communication
- Get feedback from the audience
- Ensure clarity while transmitting messages
- Maintain a positive attitude
- Keep the messaging short and simple
- Use humor
- Make communication interactive
6. What is a call center assessment test?
Job candidates must undergo a Call Center Skills Test while applying for a job at a call center. This test helps employers to ascertain the applicant's suitability for roles in a call center.
7. What is language assessment/testing?
Language assessment or testing is a field of study that comes within the ambit of applied linguistics. It intends to assess the language proficiency of candidates in academic, work-related, or immigration-specific contexts. The assessment may comprise speaking, listening, reading, writing, combining two or more of these competencies, or other constructs of language proficiency.
8. How do I prepare for an English Proficiency Test?
To excel in the SpeechX Test, candidates should prepare in advance and practice regularly. They can utilize preparation guides, language textbooks, and podcasts to enhance their knowledge and skills. Additionally, they can immerse themselves in English by watching content without subtitles, reading newspapers and magazines, and using language learning apps for on-the-go study.
9. What does a language assessment test involve?
A Language Proficiency Test consists of questions that assess skills based on several evaluation parameters. For instance, the SpeechX Voice Assessment Test evaluates candidates' expertise in pronunciation, fluency, grammar, and listening comprehension.
10. What is a tool-based communication test?
The SpeechX Test is a tool-based communication assessment evaluating candidates' spoken English expertise. This English fluency test software incorporates globally recognized CEFR guidelines and Carnegie Speech’s world-class speech evaluation and pinpointing technology. Besides, this AI-powered English conversation testing tool boasts many crucial features that make language assessment as easy as pie.
11. Which is the best English proficiency test?
SpeechX is widely used in evaluating job-specific skills of candidates for KPO, BPO, and ITES industries where the role requires dealings with customers or clients who are native speakers. The benefits of spoken English assessment software are two-fold. First, it enables organizations to enhance the efficacy of their campus hiring and lateral hiring outcomes by assessing candidates for their spoken English skills based on vocabulary, fluency, grammar, and other crucial parameters. Secondly, it helps learning and development teams evaluate the employee's communication skills, address the skills gap, and devise training programs that address specific training needs.
12. How can you test a candidate's English-speaking proficiency?
One can test a candidate's spoken English skills with Mercer | Mettl's SpeechX. This AI-powered evaluator is an English-speaking test software that considers four evaluation parameters to assess a person's speaking proficiency: fluency, listening comprehension, pronunciation, and grammar, providing a holistic assessment.
